Frequently Asked Questions

We are a full-service Generac Authorized Dealer serving residential, commercial, and industrial customers. Not only do we sell and install Generac generators, but we also offer service packages and repair work to keep your generator running in top shape. We've been in business since 2012, which has led us to be the #1 dealer in the tri-state area.

No, we do not charge for quotes. After completing the Contact form, one of our knowledgeable sales associates will call you to schedule an appointment. Once you're booked, our associate will come to your home or business, discuss your options for installations, and give you an estimated cost.

Installation costs vary by system size, installation considerations, and local building codes. We recommend scheduling a free quote. To do this, complete our contact form on the home page or give us a call at 606-932-2222.

We sell and install air-cooled generators and liquid-cooled generators. The difference between the two is their engines. Air-cooled generators come with engines that use fans to force air across the engine for cooling, while liquid-cooled generators use enclosed radiator systems for cooling, similar to an automobile. Generally, liquid-cooled engines are used on larger kW generators due to the larger engines required for the higher power output.

Your installer will prepare the installation site outside your home, place the generator, run the natural gas or LP fuel line, install the transfer switch, and make all of the necessary electrical connections. Once the install is finished, your installer will make sure that your backup generator runs properly, and is ready for its first power outage.

We hold all appropriate electrical licensing in Kentucky, Ohio, and West Virginia, as well as insurance and bonds.

Just like your car, your generator needs a yearly tune up to keep it running at optimum performance. For a full list of maintenance items we do at each service, please visit our servicing section here.

The standard 5 year limited warranty that comes with most Generac home standby generators covers the following: * The first two years covers travel, labor, and parts * The third year covers parts * The fourth and fifth years cover the motor and the stator.

Yes. As a Generac Authorized Dealer, we can assit you in purchasing an extended warranty for your generator through Generac. Warranty options include 5 year, 7 year, and 10 year plans. For more information and pricing, please fill out the form on the Contact page or call us at 606-932-2222.

Switch controller to OFF - press OFF button Remove service end of generator for access to battery compartment Disconnect negative (black) batter terminal Disconnect T1 connector - see photo below Wait 15 seconds, reconnect T1 connector and then reconnect & tighten negative battery terminal Re-install generator side panel Controller will need to be set up again - time / date, exercise settings. After this is complete it can be put back in AUTO mode, so it is ready to run.

We accept the following forms of payment: - Cash - Visa - MasterCard - American Express - Discover - Checks - eChecks Financing is available through Synchrony upon credit approval.

Yes, we accept e-Checks along with Visa, Master Card, Discover, and American Express. There is an additional 3% credit card fee for credit card payments.

Yes, we do. Give us a call at 606-932-2222 for more information.

We sure do. As a company started by two veterans, will believe in honoring our brothers and sisters who are actively serving and those who have served. You can get 10% off installs and service packages. For details, give us a call, or fill out our contact form and mention that you're active military or a veteran along with your message. By the way, thank you for your service.